Return Policy

NEED TO RETURN AN ITEM?

Not what you expected or just not happy with it? You can return any new, unused and unopened item within 30 days of delivery of your item. We will issue a full refund to your original payment method (some restrictions apply). Please click here to start a return. 

ELIGIBLE RETURNS

Returns items must be unopened, sealed and in resalable condition, and in the original packaging. Packaging must be unaltered and undamaged with all tags and/or labels.

RETURN REFUSALS

Rippin Moto reserves the right to refuse any return that we deem to be outside of the eligible return guidelines. Rippin Moto will not accept the return of damaged gimbal products. We will not accept returns of damaged, consumed, used or unsalable items. We also do not accept returns that are missing items from the original packaging, tags, labels, or packaging.

RETURNS & SHIPPING FEES

If you wish to return an item to us simply let us know and we will do everything we can to help make the process fast and easy. Shipping and handling fees are non-refundable.  We are human! In the event that Thuren ships you the incorrect item, we will be responsible for all shipping costs associated with our mistake.

 

WARRANTIES

Most items (unless noted) are covered by a 1 Year US Parts & Labor Warranty against defects. This warranty does not cover normal wear and tear, or damage caused by misuse or installation.

Unless noted otherwise Rippin Moto products are for OFF-ROAD USE or Motorsports use ONLY, and should not be installed on vehicles that will be driven on a public road or highway.

This limited warranty covers parts and products that are only used in off road use or Motorsport environments. This warranty is limited to the United States and Canada. Parts and labor are covered however shipping is not covered.

If you have a defective item or warranty question, please contact us. We will gladly facilitate your warranty claim.

WARNING MOTORCYCLE RIDING CAN BE DANGEROUS AND INVOLVE INJURY OR DEATH.

Rippin Moto products are made for off road use or Motorsports use ONLY, and may never be installed on vehicles that will be driven on a public road or highway.

MOTORSPORTS for the purposes of this disclaimer are classified as any motorcycling activity that takes place off of a public highway in a competitive or timed racing environment (race track).

Purchaser of any Rippin Moto products expressly ASSUMES THE RISK of all personal, property and economic injury, death, damage or loss, either direct or indirect, arising from the use and misuse of Rippin Moto products in all environments including, racing, motorsports, timed motorsport events, on high way use, street use and conventional passenger vehicle use.

MISC. RETURN INFORMATION

Eligible returns will cover the full purchase price of an item, excluding applicable shipping or restocking fees. Promotional discounts or other considerations may affect your return amount. Please contact us if you have any questions regarding your return before shipping the item back to us.

RETURN INSTRUCTIONS

You can request a return authorization number (RA#) by contacting us or you may also initiate a return by contacting us.

CONTACT US

Please contact us with any questions regarding your specific order, return, or warranty issue. We are happy to assist you in any way we can to ensure your satisfaction.